Reference

ez88 Privacy Policy for Your Account Data

Our Privacy Policy explains how ez88 handles the account, wallet and device details you provide before you enter the lobby.

Account dataWallet detailsCookie choicesPhone verification

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What Our Privacy Policy Covers

ez88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and maintain your account, confirm phone ownership, process wallet requests and respond to support questions. This can include your contact details, account activity, device type, browser signals, login records and payment status. When you choose DANA, OVO,

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GoPay or QRIS, we use the transaction reference and status needed to match the request, not an unnecessary wallet balance. Bank transfer and virtual account records may show a bank reference from BCA, BRI, Mandiri or BNI. We use cookies and similar signals to keep sessions
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working, remember selected settings and detect unusual access. Access or eligibility depends on local law, and we may retain records for the period needed for account security, dispute handling or legal duties. You can ask what we hold, request a correction, or contact us through the
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account support route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways To Ask About Privacy

A clear contact path matters when you want to ask about your Privacy Policy rights or an account record.

Account support Open the support link after signing in and ask what account data we hold, why it is used, or how to request a correction. We may ask for account details to confirm ownership.

Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the transaction reference shown in your account. Keep passwords, wallet PINs and complete card details out of messages.

Access questions If your phone verification or device login creates a privacy concern, tell us the device path and approximate time. We use those details to locate the relevant access record without requesting your password.

SIX CONTROL POINTS

How We Handle Your Data

Privacy work is part of the account flow, not a separate promise hidden away from your wallet screen.

Account records

We collect details needed for an account step, including contact information and phone verification status. We use them to provide account access, connect your requests and answer questions about your profile.

Payment references

DANA, OVO, GoPay and QRIS requests may create a reference, amount and status record. Bank transfer and virtual account requests can include the matching BCA, BRI, Mandiri or BNI reference.

Device signals

When you move from mobile login to the lobby, we may record device type, browser details, session time and security signals. These help us spot unusual access without needing your private device content.

Cookie choices

Cookies can keep your session active, remember selected settings and support security checks. You can manage cookie controls in your browser, although switching them off may affect account access steps.

Retention period

We keep account, support and transaction records only as long as needed for the stated purpose, account security, dispute handling or legal duties. When a record is no longer needed, we remove or separate it.

Change requests

You can ask us to correct account details, explain a data use, provide a copy where available, or close your account. Use the support route in your account and describe the requested change clearly.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the account and wallet questions you may search before opening an ez88 account. If your situation is not covered, use the support route after signing in and include only the details needed to locate your record.

The ez88 Privacy Policy covers account details, phone verification, login and device signals, cookies, support records, payment references and the retention or correction of those records.

Phone verification helps connect account access to the correct person and supports security checks. We record the verification result and related account details, rather than asking for your phone content.

Yes. The Privacy Policy covers DANA and QRIS transaction references, status and related account records. It also applies to OVO, GoPay, bank transfer and virtual account requests.

Yes. Sign in, open the account support route and describe the field or record that needs correction. We may request ownership details before changing information linked to your account.

On mobile, cookies can keep your session active, remember selected settings and support security checks as you move from login toward the lobby. Browser controls let you manage cookie choices.

We retain records for the time needed for their stated purpose, account security, dispute handling or legal duties. The period can differ by record type, such as support or payment status.

Use the support link inside your account and request the privacy team’s assistance. Include your account reference and the action you want, but never send a password, wallet PIN or complete payment credential.

ez88 Privacy Policy for Your Account Data

Three Ways To Ask About Privacy

How We Handle Your Data

Account records

Payment references

Device signals

Cookie choices

Retention period

Change requests

Privacy Policy Questions From Indonesia

01 What does the ez88 Privacy Policy cover?

02 Why does ez88 need my phone verification?

03 Does the Privacy Policy cover DANA and QRIS data?

04 Can I ask ez88 to correct my account data?

05 How does ez88 use cookies on mobile?

06 How long does ez88 keep Privacy Policy records?

07 Where can I contact ez88 about personal data?

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