Reference

ez88 Terms & Conditions for Your Account

ez88 Terms & Conditions explain how your account, wallet activity and access to titles such as Live Dealer Lobby and Plinko work.

Account rulesWallet termsPolicy accessSupport route
ez88 ez88 Terms & Conditions for Your Account
ACCOUNT HELP PATH

Where Terms Questions Reach Our Team

A clear contact path helps when a clause affects your account or a wallet record. Use the support route shown after login and include the account phone number, transaction reference and the…

Policy question Send the exact Terms & Conditions section that concerns you, along with your account phone number. We will use those details to identify the rule and explain the next account step.
Wallet status For DANA, OVO, GoPay or QRIS questions, include the payment reference and wallet status shown in your account. Do not send a wallet password or one-time verification code.
Access concern If login or phone verification stops access, use the account help path and describe your device path, such as mobile browser or desktop browser. We will connect the issue to the applicable terms.
HOW WE APPLY TERMS

Six Practical Rules Behind ez88 Policy

The policy is easier to use when each rule has a practical account action beside it. We explain what information we collect, how cookies support account sessions, how security checks affect access…

Account data

We use the details supplied during account creation, including your phone number, to verify access and connect activity with the correct account. Keep those details current so a policy request can be checked.

Cookie use

Cookies can keep your signed-in session and remember selected account settings on a mobile browser or desktop browser. Your browser controls cookie removal, though removing them may require another login.

Security checks

Phone verification and transaction matching help us identify the account owner before access or wallet action. Never share your password or one-time code with another person, including someone claiming to contact us.

Record retention

We retain account and transaction records for the period needed to administer the agreement, answer disputes and meet applicable obligations. A retention request can be raised through the support contact path.

Change requests

You can ask us to correct account details by sending the affected field and supporting context through account support. We may request phone verification before applying a change to protect the account.

Policy contact

For a clause, data request or access concern, contact us through the support route displayed in your account. Include the relevant heading, account phone number and transaction reference when one exists.

Terms & Conditions Questions Answered

These answers focus on the parts of the Terms & Conditions that most often affect an Indonesian account: eligibility, verification, wallet records, policy changes, data requests and account closure. Read the full wording before opening an account, and contact us when a clause does not match your situation.

You can open the Terms & Conditions from the policy link on the site and from the account area. Read the current version before opening an account or continuing after a policy change.

Yes. Account and title access depends on local law. You must use the service only where local law permits and remain responsible for checking the rules that apply to you.

Phone verification links access to the correct account and supports checks when account details or a wallet record do not match. The Terms & Conditions require accurate details during this step.

The Terms & Conditions explain our account-side process, while DANA, OVO, GoPay and QRIS keep their own provider rules. Follow the displayed reference and retain the payment record for questions.

Yes. Send the field that needs correction through the account support path. We may request phone verification or another account detail before changing information connected with access or transactions.

We post the revised Terms & Conditions through the site or account policy area. Check the effective wording before continuing, because later account use accepts the revision where local law permits.

Pause account activity and contact us through the displayed support route with the section heading and your question. We can explain how the clause applies; access remains subject to the current terms.